| Loan Officers The position of Loan Officer is responsible for soliciting, negotiating, originating and coordinating the closing of consumer, residential and commercial building loans in compliance with the company's lending policies and procedures; and promotes business for the company by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Senior Loan Officer is responsible for assisting in attaining established company goals through active participation in sales management and officer call programs, and provides leadership, training and support to less experienced loan officers and other staff members. Processors Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Recommends that loan not meeting standards be denied. Calls or writes credit bureaus and employer to verify accuracy of information. Types loan application forms, using computer. Calls specified companies to obtain property abstract, survey, and appraisal. Informs supervisor of discrepancies in title or survey. Submits mortgage loan application file for underwriting approval. Types and mails approval and denial letters to applicants. Receptionists Greeting visitors, answering and routing incoming telephone calls. Training new administrative staff on front desk procedures. Arranging for routine maintenance and repairs of office equipment. Purchasing and inventory control of office supplies. Coordinating meeting space, scheduling, and other preparations for company meetings. Prepares new hire packets and schedules interviews with candidates. Telemarketers Responsible for making outbound calls to potential and existing customers with intend to gather and verify customer information and promote company services by identifying potential needs. |